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HELP CENTER

How can we help?

Answers to common questions about using Cevlo.

Are my files uploaded to a server?

Many tools process files locally in your browser. Some features use external services; read the notice on the relevant tool page before processing a file.

Why does a conversion look different from the original?

Complex layouts, fonts, tables, scanned pages, and embedded media are not always supported by browser-based conversion. Check the tool notes and review the output.

Why is processing taking a long time?

Large files and AI-based features may take longer. The first use of some tools may download a model or language data, so an internet connection may be required.

How do I fix a failed conversion?

Try a supported file format, use a smaller file, refresh the page, or try an updated browser. Keep the original file and do not rely on an incomplete output.

How can I report a bug or request a feature?

Visit the Contact page and include the tool name, browser, and a short description of the issue. Do not send sensitive documents unless needed.

Still need help?

Send us a message and describe what happened.

Contact Support

Support Cevlo

If Cevlo has been useful to you, you can support its continued development with a donation.

Donate to Cevlo